November 13, 2011
Spiritual Expeditions, Ltd.
Thamel
Kathmandu, Nepal
Mr. Sanjaya Devkota;
We would like to express our sincere gratitude to you and the entire Spiritual Expeditions organization for the service we experienced on our Pokhara Tour and Trek and our Royal Chitwan National Park Visit.
The services provided by Suresh Pandey and the entire Trek staff were excellent. We always felt that we were in competent hands. The food was absolutely wonderful; the Cook is to be complimented.
Further more, we would like to thank you for your personal attention to the unexpected cancellation of our return flight from Bharatpur to Kathmandu. Processing the refund for the flight and ensuring that we received it prior to our departure was indeed impressive. It is a testimony to the wonderful customer service provided by Spiritual Expeditions.
Please be assured that if we return to Nepal and are considering a Trek or Tour we will absolutely contact Spiritual Expeditions to assist us. And, if we know of individuals who are traveling to Nepal, we will be sure to provide them with the Spiritual expeditions contacts for their Trekking and Touring reference.
Thank you for your wonderful service.
Dave & Cindy Thompson
2968 Crescent Road
Pebble Beach, CA 93953